Communicating internally important feedback from customers.
General
Due to increased business, an exciting opportunity has arisen to join one of our respected clients as a permanent Customer Service Advisor within their Customer Servicesdepartment in Hornchurch.
This role would suit a hardworking, driven, reliable candidate who is confident speaking on the phone as the majority of this role will be answering the phones and dealing with customer queries.
You will interact with them through various communication channels such as phone and emails to answer their questions, resolve their issues, and ensure their satisfaction.
As Customer Service Agent, you will be 1st line support and be the primary point of contact for our customers.
You will work for a high end furniture company in London in a hybrid role.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
This role is working as part of a small team to deliver the customer resolution service.
The customer resolution officer will be responsible for investigating and responding to customer feedback and resolving complaints having opportunity to make a genuine difference to the customers experience.
Weekly Hours: Full time 37 Hours per week (Monday to Friday)
Resource Solutions is a global leader in recruitment & consultancy solutions, helping some of the world's leading companies recruit the talent they need to scale and grow responsibly.
We offer our people incredible career opportunities as well as an inclusive culture, and flexible working.
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
This role will include work on our Post Office Counters Full, paid training provided You can apply for this role using your mobile device (no CV needed!)
Closing date: 05-06-2024 Customer Team Member Location: 46 - 50 High Street, Stanstead Abbotts, SG12 8AG Pay: £12.00 per hour Contract: 20 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.