Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email.
Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough.
General
This is a 40 hour week permanent position Monday to Friday fully office based.
Benefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank Holidays, Early finish Fridays, Free car parking and fantastic career prospects!
Basic Salary: £30,000.00 to £35,000.00 Per Annum plus Annual Bonus
This requires an agile and responsive support function able to manage a variation of customer requirements.
Our client is an evolving business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready.
As we develop the range of services delivered and expand our customer base, the support team need to ensure we deliver these services within SLA and to a very high standard.
You'll help with frame adjustments, repairs, and fittings.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.