Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Working pattern: 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (until 10:30pm) and weekends, to be discussed at interview
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment
The role
The Customer Service Advisor will be able to communicate at all levels and provide a first class service to our customers.
As a Customer Service Advisor, you'll be committed to delivering an outstanding level of service.
Want to become our brand new Customer Support Manager and lead the Commercial Spares and Controls team in delivering top-teir customer experiences nationwide?
As our new Customer Support Manager you'll champion a seamless, customer-centric service model, ensuring our clients find trading with us effortless and satisfying.
You'll join a team dedicated to becoming industry leaders in customer service within the Commercial Spare Parts and Controls sector.