We are currently recruiting for a competent and enthusiastic Customer Support Administrator with excellent communication skills to join a small team within a busy, successful and well-established company based in Tanworth in Arden, near Solihull.
General
The role requires an experienced Support Administrator who is able to multi task administration duties whilst answering incoming queries effectively using predominantly email and live chat.
This role is required due to expansion within the team, as the company prides itself on excellent staff retention due to their friendly environment, great benefits and development opportunities.
Recruiting for a National Account Assistant/Junior Account Manager/National Account Executive looking for career development into a KAM role managing large DIY retailers
You will be involved in data analysis (competitor and market), supply chain and customer management
You will assist the NAM in managing high profile DIY retail accounts such as B&Q, Screwfix, Wickes, Toolstation etc but within 12-18 months begin to take on your own account base as the department grows