Exciting, permanent opportunity in Ross-on-Wye experienced and dynamic Customer Service Team Leader to drive a high-performing, customer-centric culture within the customer service teams for a company.
You will directly manage x4 Team Managers, each with their own teams of between 4 and 8 customer service staff.
Reporting to one of the Operations Managers, this role is pivotal in enhancing customer satisfaction, optimising the customer journey, and aligning departmental goals with overall business objectives.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
About the role
Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.
You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products.
In fact, time will fly by.
At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant.
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.
You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs
The role
As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic.
Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer.
With a no limits approach, we can rise to any challenge.
Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities.
Posted by Balens Specialist Insurance Brokers • £22K/yr to £26K/yr
We have an exciting opportunity to offer to someone coming from a proven Customer Service background whether it be retail, hospitality or any other role where you deal with customers and are looking for your next career step.
The successful candidate will possess excellent communication skills, be a great team player and have excellent attention to detail alongside demonstrating a passion in delivering the very best customer service.
Working within our Operations Team assisting with the administration of Insurance business, with specific focus on learning about Individual Health & Wellbeing Professional Insurance.
Come and join us as a Driver and Branch Sales Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.
You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs
The role
As a Driver and Branch Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic.