As a Complaints Handler, you will be providing exemplary complaint resolution and delivering exceptional customer service to ensure a fair and consistent approach for our clients.
Our client, a reputable organisation in the financial services industry, is seeking a dynamic and customer-focused Complaints Handler to join their team.
If you are a strong communicator with a passion for resolving customer issues, this is the perfect opportunity for you.
Kenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team.
The role sits within a busy, friendly team who are responsible for ensuring that customers' needs and expectations are met and exceeded.
The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options.
They are currently seeking additional Customer Service Representatives to due ongoing developments and with training you will become responsible for providing an efficient and effective administration and customer service for their Mortgage and Savings Accounts.
As a financial services organisation who have been in business for over 125 years, they take great pride on providing a professional service to over 47,000 customers throughout England and Wales.
Their aim to be the first choice for families' mortgages and savings, by providing an outstanding services that is fully backed by their excellent personal service and innovative products.
Do you work in a customer service environment where you have to work shifts and weekend etc?
If so please read on and apply.
Are you looking to move away from that type of environment and work in a role that offers training, normal working hours and the opportunity to split you working week between the office and home in a hybrid working environmen?
They are currently seeking additional Customer Service Representatives due ongoing developments and with training you will become responsible for providing an efficient and effective administration and customer service for their Mortgage and Savings Accounts customers.
As a financial services organisation who have been in business for over 125 years, they take great pride on providing a professional service to over 47,000 customers throughout England and Wales.
Their aim to be the first choice for families' mortgages and savings, by providing an outstanding services that is fully backed by their excellent personal service and innovative products.
These are not your usual automated roles and will is a mix of varied administration and customer services, where you will be involved in:
With training and as one of their Customer Service Associates, you will become responsible for providing an efficient and effective administration and customer service to their existing customers regarding their Mortgage, Investment and/or Savings Accounts.
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development?