Join our client's Home Assistance Team in the heart of vibrant Croydon with hybrid working options and take your customer service skills to the next level!
Are you ready to kick-start your career in a dynamic and supportive environment?
My client is seeking a Customer Service Administrator to join their established team.
You will be responsible for providing exceptional customer service to over 250 regular customers - internal and external.
Work to key KPI's to ensure the highest levels of customer service are maintained and improved upon and ensure any issues that arise are resolved to an amicable conclusion ensuring customer services expectations are exceeded.
There is a blockade happening (no trains running) on the Sheerness line and we are in need of a number of customer service staff to help during this period.
Our client operates one of the busiest networks in the country, running the train service between London and Kent and parts of East Sussex, including the UK's first domestic highspeed service with Javelin trains.