As a member of the customer care team, you will provide support to our customers during their purchasing journey ensuring their needs are met and advocate the brand.
Engaging with our customers through our many contact channels you will also liaise with our garage network partners and suppliers to ensure we get it right, every time.
Our aim is to deliver world-class interactions whilst always placing our customers at the centre of everything that we do.
Our client is a leading UK wholesaler, and they are looking for a confident and energetic Customer service agent to join their fun and hard working team.
Based in their head office in Edinburgh you will be part of a team responsible for retaining and growing the business through building lasting relationships with clients.
General
By continuing to service their accounts, your friendly and confident telephone manner will go along way to ensuring continuous repeat business as well as introducing new products at every opportunity.
If you are someone who enjoys making a difference and providing excellent customer service then the role of Customer Complaints Handler could be for you.
Are you looking to work for a company who truly believes in what they do?
My client focuses on tackling fuel poverty and providing support to the wider community, helping 27,000 homes across Scotland to date.