As a member of the customer care team, you will provide support to our customers during their purchasing journey ensuring their needs are met and advocate the brand.
Engaging with our customers through our many contact channels you will also liaise with our garage network partners and suppliers to ensure we get it right, every time.
Our aim is to deliver world-class interactions whilst always placing our customers at the centre of everything that we do.
If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service Agent could be just for you.
General
Our client is committed to tackling fuel poverty and reducing carbon emissions whilst providing a first class customer service to those struggling to heat their homes.
Would you like to work for a company who truly believes in what they do?
Position: German Speaking Customer Service Advisor
A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages.
Employing more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand their global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.
A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages.
Who we are looking for.
Employing more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand their global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.
We are looking for candidates who have a customer first mindset, with demonstratable experience of working in a customer service role previously, either in a contact centre environment or in a retail/store environment.
Blue Arrow Edinburgh are currently recruiting for a number of Customer Service Executives, for our city centre based client in Edinburgh.
This is a fantastic opportunity to join the company as they upscale and grow their business.
Deliver excellent customer service through multiple channels.
The Role
As a Customer Service Advisor you will be responsible for providing exceptional customer service to our customers, ensuring to gain an understanding of the customers wants and need to successfully resolve their query doing so in a professional, efficient and knowledgeable manner.
General
You will be working within an FCA regulated finance service provider, supporting customers with querieis in regards to their pensions and savings both personal and employee based accounts.