As Customer Service Manager, your core responsibilities will typically include
Training & leading a small team.
General
A prestigious and well-established Designer, Manufacturer & Supplier of Interior Products is seeking an experienced Customer Service Manager with strong team leadership skills, impeccable ability to absorb detail and a passion for delivering outstanding customer experience.
Along with a starting basic salary of up to £70,000 per annum, you will also receive a company bonus scheme, 21 days holiday with an additional 2-4 days off every Christmas, access to an onsite gym and a pension scheme.
Ensuring outstanding levels of customer service at all times both face-to-face and on the phone
A fantastic opportunity has arisen for a Customer Service Advisor / Sales Assistant to join this national distributor of products for the construction industry.
This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales and customer service.
Handle large volumes of repair calls from customers.
Job Description
This role involves providing excellent customer service to ensure customer satisfaction and timely resolution of repair issues.
As a Maintanance Advisor, you will be responsible for handling a high volume of repair calls, diagnosing repair issues, and efficiently raising necessary work orders.
Seeking an experienced Customer Service Manager with strong team leadership skills, impeccable ability to absorb detail, passion for delivering outstanding customer experience, looking to make a bigger impact.
Support customers to address their barriers to employment by individual tailored packages of support so they have the necessary skills and confidence to secure and sustain employment.
Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.
Be the coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community.Enjoy a culture that encourages its colleagues, Embraces diversity and supports its local communities.