As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently.
ESL connects the demand and supply of industrial electrical components.
Our businesses cover electrical wholesale, energy management, EV charging and traffic control systems, working across a wide range of commercial and industrial applications - This role sits specifically in ESL who are one of the businesses that make up the group.
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
General
As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
If you have background in Account Management, Retentions or Contract Renewal, we would LOVE to hear from you!
Health Assured supports over 80,000 organisations and 15 million lives across the UK & Ireland - dedicated to providing a high standard, wellbeing service and assistance programme to businesses and employees.
An amazing opportunity has become available for an exceptional Account Manager to join the industries leading EAP and OH provider, Health Assured.
Business Support Officer based in Manchester, Paying £12.64ph PAYE - Reference: 0008 4E0A / 1
Candidate will be responsible for managing the incoming telephone calls to the rough sleeping support service
They will be responsible for taking the calls from the general public to report rough sleeping into the service and to pass this information to the Outreach team so that they can find people who are rough sleeping and offer them accommodation.
Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network, with an unrivalled track record of incredibly strong year on year growth of its subscription model business, our client supports over 70,000 organisations and 15 million lives across the UK & Ireland., in their search to add an Overnight Counselling Manager to their team.
Must be able to attend Training induction Monday - Friday 9-5pm for 3 weeks.