Tate are working with a leading energy supplier in the UK to recruit for a customer service advisor in the reading area to come in and hit the ground running.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
The hourly rate will increase after 6 months in role.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
Respond to all types of customer enquiries which come into the organisation.
Pertemps are currently recruiting for a Welsh speaking Customer Service Advisor for an immediate start, temporary assignment based in either Bangor or Cardiff.