This is a fantastic opportunity for an experienced Customer Service professional - you will be part of a dedicated internal sales team, where your main responsibilities will include:.
Are you looking for your next step within Customer Service
Our client is a well-established and successful manufacturing business; they are looking for a passionate, customer focussed and driven individual who can build strong business relationships with customers and suppliers alike, to ensure the business continues to grow.
An established online retailer is currently looking for a Customer Service Administrator to join their team.
Must be available for an immediate start
The Customer Service Administrator role involves booking appointments for fitters, managing the appointment diary and carrying out a range of administrative tasks.
You'll take ownership of customer enquiries and handle them effectively, proactively, and positively, ensuring that accurate information is provided and that inquiries are managed efficiently in accordance with targets.
With experience using telephony and CRM systems, you'll be responsible for delivering high-quality inbound and outbound services through various channels, including telephony, postal mail, email, web services, and self-service portals.
Are you committed to delivering excellent customer service
If you have a proven track record in delivering positive customer outcomes and an ability to manage customer expectations with excellent communication skills, this could be a great opportunity for you to join our Customer Service Sales team.