We are looking for enthusiastic Pension Customer Service Agents with a passion for customer service to support pension customers on the phone with their account enquiries.
You will be responsible for providing a positive experience and working to resolve queries over the phone and email as well as completing administrative activities.
This is a great opportunity to join the pension industry, and further your experience in customer services whilst working from the friendly office in central Liverpool.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Liverpool on a temporary basis
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Liverpool City Council is recruiting 8.7 Customer Service Advisors to provide first point of contact advice and information in relation to Housing Options referrals.
With Liverpool City Council covering everything from the planning of roads to ensuring the most vulnerable in our society have access to services, the Customer Service Advisor role can be varied, with lots to learn.
Based in the historic Cunard Building, this is a fantastic opportunity for the right people with a real desire to make a difference to how we support the people of Liverpool.
Liverpool City Council is recruiting 8.7 Customer Service Advisors to provide first point of contact advice and information in relation to Housing Options referrals.
With Liverpool City Council covering everything from the planning of roads to ensuring the most vulnerable in our society have access to services, the Customer Service Advisor role can be varied, with lots to learn.
Based in the historic Cunard Building, this is a fantastic opportunity for the right people with a real desire to make a difference to how we support the people of Liverpool.
Be responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at the Council.
Manage and oversee the effective and timely delivery of responses to all complaints, SAR, FOI, Section 29 Police Requests for disclosure and representations made to Children's Services.
Undertake analysis of subject access requests to ensure compliance with Data Protection Act 2018 and GDPR prior to escalation to Information Commissioner's Office (ICO).
You'll use your outstanding qualifications and passion for your role to provide an exceptional level of care to our patients.Our patients are also our customers and they are everything for Boots Opticians.
This is your chance to be part of something a bit different.
Working with the Practice Manager, our Optical Teams and Clinical Governance Optometrists, you'll create a culture where everyone is passionate about doing the right thing for them.