Hourly rate between £18.00 and £20.00 per hour - 45 hours per week
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Liverpool on a temporary basis
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.
JOB ROLE PURPOSE
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
You'll use your outstanding qualifications and passion for your role to provide an exceptional level of care to our patients.Our patients are also our customers and they are everything for Boots Opticians.
This is your chance to be part of something a bit different.
Working with the Practice Manager, our Optical Teams and Clinical Governance Optometrists, you'll create a culture where everyone is passionate about doing the right thing for them.