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About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, wed like to make work a special place to be too. Were the UKs most loved bed retailer, so its important our people feel the love as well. Together weve been making bedtimes better since 1985, with no signs of hitting the snooze button. Were owned by the worlds largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now thats a lot of Zzzs. With over 200 stores nationwide, youll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if youre bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. In your dream role, youll receive: -Competitive salary: £29,000 achievable on target earnings -Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. -Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. -Buy-in schemes: Youll have the opportunity to buy extra holiday, private healthcare, or savings and loans. -Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows. -Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. The job: Working as part of our Retail team in Wolverhampton, you will be a vital part of the stores success. We want every store visit to be exceptional for our customers, so youll work closely with members of the public to understand their needs and advise them on high-value purchases. Ready to skip the snooze button and get stuck in? Heres a taste of what youll be doing day-to-day... -Making our customers feel at home through exceptional service. At Dreams, this means listening to customers needs and guiding them, asking the right questions at the right time to find the perfect fit. -Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences. -Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - youll love it! -Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays. This is the type of person were dreaming of: -People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. -Communicator: Using your excellent communications skills, youll be able to build rapport and establish great relationships with customers and colleagues. -Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets. -Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected. -Willing to learn: A great nights sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. -Flexible: Youll need to be able to commit to working full time (38.5 hours per week). Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On these busy days, youll have the opportunity earn even more commission!
Description What's the opportunity? As part of the Retail team, you'll be based within our store in St John's Retail Park in Wolverhampton welcoming customers in and talking to them about our gorgeous furniture and carpets. As a Retail Sales Assistant with your commission you can earn up to £30,000.00. What does the role involve? Welcome customers into the store and support them in finding the perfect piece of furniture or flooring for their home Accurately complete customer orders and process finance applications Accountable for delivering personal sales and KPIs Work within the team to deliver a 5 star customer experience Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it's needed Help to make sure our showrooms are warm, friendly, safe environments for everyone within them Continuously develop and maintain knowledge on all ScS products and services Undertake, as required, other duties in keeping with the general nature of the role What's in it for you? Basic salary between £20,267 - £23,795 with a realistic OTE of £30K per year In this store, our Retail Sales Assistants earn on average £800 - £1200 per month on top of their basic salary although there's no limit on how much you can earn Guaranteed commission of £400 per month in your first three months Competitions and incentives recent holiday incentives include a Virgin Cruise around Miami and the Bahamas and trips to New York, Dubai and Italy 33 days holidays including bank holidays Employee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more! Colleague Discount Career progression Long service awards Enhanced Maternity, Paternity and Adoption Leave Access to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topics Medicash low cost health plans Virtual GP Access to a GP service 24/7 Salary finance scheme Pension Scheme Death in Service Life assurance Cycle to Work scheme Refer a friend scheme Who are we looking for? The most important thing for us is that you're the right fit for our team. And if you've got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you'd be perfect. While sales experience can sometimes be an advantage, it's not a game-changer personality and the ability to learn new skills is just as important! We're looking for the following qualities Sales driven with a passion for driving a 5 star customer experience Experience within a customer facing role A real people person the ability to build strong relationships with our customers and colleagues A team player Flexibility to work shift patterns Strong work ethic, resilient, self-starter and a can do attitude