Posted by FryerMiles Recruitment • £18/hr to £22/hr
FryerMiles are delighted to be working with a global medical devices company to assist in their recruitment of a Customer Service Specialist to join their team in Basingstoke.
Customer Service Specialist - Spanish Speaker - £18 to £22 per hour (Umbrella) - Basingstoke (Hybrid)
The successful candidate will be responsible for growing and improving customer business through triaging customer orders, problem resolution, supporting incoming customer calls, supply chain reporting, and finance activities.
Posted by Key Recruitment Ltd • £26K/yr to £35K/yr
Your key responsibilities are
Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.
Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.
Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the team.
Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
General
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.
Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best-known financial services companies in the UK.