The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
We are seeking a dedicated Customer Service Agent to join our clients Sales Support Team within the Customer Support Department.
The goal is to ensure a high level of customer satisfaction.
The successful candidate will be responsible for responding to customer queries received via phone, website, or email, processing orders, and resolving any issues that arise.
The goal is to ensure a high level of customer satisfaction.
We are seeking a dedicated Customer Support Advisor to join our clients Sales Support Team within the Customer Support Department.
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
Job Description
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
We provide plenty of notice to accommodate your schedule.
Flexibility is essential in our stores, and you may be required to work additional hours as needed.
As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store's wider goals.