We are one of the fastest growing eCommerce Business Supplies and Office Furniture companies in the UK and are currently recruiting for an individual to join our Customer Service Team.
Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
As our new Customer Support Advisor, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter.
We are seeking a dedicated and empathetic Customer Support Advisor to join our fun and friendly team.
Working with a varied client base, the Customer Representative will be the first point of contact for your business customers, supporting them with their queries and offering updates of new products within the business.
An ambitious manufacturing business are looking for a highly motivated Customer Service Representative to deliver an outstanding service to their clients.
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
The Company
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Airship have an exciting opportunity for a Customer Support Representative to join the team!
Airship, a thriving SaaS company headquartered in Sheffield, specialises in serving premier brands within the vibrant UK Hospitality sector, including household names like Byron, The Alchemist, Leon, Turtle Bay, Chilango, Boxpark and more.
The close-knit team dedicated to camaraderie, mutual support, and have a passion for delivering excellence.