Leading and influencing a team of 15 customer service assistants whilst leading by example.
In conjunction with the Customer Service Manager, providing a full professional service for delivered customers and branches whilst ensuring tasks are completed accurately and efficiently, working within business SLA's.
Whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract
Fixed Term Contract - ending on 31st December 2024.
Posted by Wallace Hind Selection • £40K/yr to £45K/yr
Do you have a consultative account management & customer service style?
We are an international manufacturer of world-class material handling / automation related product solutions, into key segments including: Food & Beverage, Warehousing, Distribution, Courier & Express Parcel, Automotive, Airport Logistics, etc.
Are you an ambitious Internal Sales / Inside Sales Team Leader?
As an IS Analyst (Support) working within the Booker IS team, you will ensure service availability, security and performance across multiple systems to help improve customer happiness and cash profit.
The ideal candidate will have experience of service management, critical issue procedures, incident management, and customer support.
Based in Rushden, you'll work closely with our Contract Management team and internal functions, developing strong client relationships to achieve both our goals and those of our clients.
General
We know how important it is to develop our people; that's why we're offering this opportunity to gain experience and grow your skills as a Contracts Support Manager.
You're fantastic at building relationships, have a keen eye for detail, and can effectively communicate with people of all levels - why not apply those skills to starting a career with a market-leading company?
Reporting into the Operations Support Manager you will ensure that the day to day functions of the administration department are completed, in support of the operation.
Shift pattern to be discussed at the interview stage.
You should have real flair for Digital Administration and thrive on providing an exemplary service to support the Trading team to help improve customer satisfaction and cash profit.
Booker Group are looking for a talented and motivated Digital Media Administrator who can be based out of one of the following locations: Eccles, Haydock or Equity House.