Communicate effectively in both Spanish and English, providing assistance to customers via phone, email, and chat.
General
Fluent in Spanish and English, you will engage with customers through various channels, addressing inquiries, and resolving issues to uphold our client's commitment to top-tier service.
As a Spanish Speaking Customer Service Representative, you will be a vital part of delivering exceptional customer experiences.
We are looking to recruit a Customer Service Advisor to join our team on our Waltham Forest Contract.
About the Role
Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
Based in Canary Wharf, my client is looking to recruit a Dutch Speaking Customer Service Advisor to join the busy Automotive team.
Main Purpose of role
To supply best in class customer service to the customer of this exciting new EV car brand to Europe Headquartered one of China's leading smart electric vehicle ("EV") company.
We design, develop, manufactures and market smart EVs that are seamlessly integrated with advanced Internet, AI and autonomous driving technologies.