Are you happy to be responsible for dealing with all customer orders and queries?
Are you confident to liaise with the customer on status of orders and work and with all other internal teams to ensure that customer requirements are met and agreed?
Do you want to be part of a small customer-focused team within the Commercial function and support a varied customer base?
You'll help with frame adjustments, repairs, and fittings.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.