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My client is a growing logistics company who are currently looking for x3 Customer Service Representatives to join their team. As a Customer Service Representative, you'll play a crucial role in ensuring our customers have a positive experience with my clients services. Your high-energy approach and exceptional customer service skills will be essential in this position. Customer Service Representative Birmingham B37 Monday to Friday (8am 4pm / 9am 5pm) £11.44 ASAP Start / Temporary to permanent. The ideal candidate will: Ensure Timely and effective communication with customers is made, addressing inquiries, providing order updates, and resolving basic issues promptly. Being the primary point of contact, providing personalised assistance. Ensuring customers can easily track orders using a user-friendly online portal. Providing regular status updates, allowing customers to stay informed about the progress of their shipments. Actively monitor orders, detecting and resolving potential issues before they impact customer satisfaction. Updating customer accounts using excel. Data inputting into spreadsheets. If this sounds of interest, please send over your updated CV to or click 'APPLY TODAY'