This role involves various customer service duties as the main forefront contact for any inventory or product queries.
As a customer service representative, you will be handling various extensive duties from liaising directly with UK & international clients to prospecting and generating business leads.
You will be a responsive operative in managing and organising main B2B external accounts and ensuring that all clients receive the utmost attention.
You will be the first point of contact for customers via telephone, assisting with customer queries while maintaining the exceptionally high level of service they provide.
Our client are looking for a positive, friendly and proactive individual to join their Customer Service team their Manchester office.
The successful candidate will be self-motivated with a strong work ethic and customer centric approach, acting as an ambassador for the brand while developing and improving processes and systems to improve efficiency and customer satisfaction.
Our client is seeking a dedicated and empathetic Customer Service Advisor to join their dynamic team.
This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, ensuring the highest level of service at all times.
The successful candidate will have a real focus on delivering exceptional outcomes, managing all service issues in line with company SLA's as a minimum requirement.