We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns.
If you said yes to these questions then this challenging yet rewarding role is for you.
Would you like to make a difference to someone's life
Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis?
Are you passionate about delivering excellent customer services?
Are you the kind of dynamic leader who thrives on motivating, developing, and managing people in a challenging, fast-paced and rewarding customer service environment?
Providing an excellent customer experience is at the heart of everything we do
As part of the UKs leading Life and Pensions service provider, Diligenta offer a rewarding role supporting the varied customer needs of our client M&G plc, full training from day one, a competitive benefits package and an opportunity to reach your personal and career aspirations and study for financial services qualifications.
So you will not be surprised to know we also believe in providing an excellent employee experience is just as important too.
With over 95 years of experience and with team members across the globe, we know travel and pride ourselves on delivering 5-star customer service and experiences of a lifetime.
We are a world leading tourism company, passionate about helping travellers explore cultures, experience places, and connect with others, to live an enriched life.
This role has a hybrid working arrangement with 2 days per week in our London office and 3 days working remotely from home.
On Site, Bangor, Northern Ireland role handling inbound calls from the UK general public, you will be working as part of a highly engaged and compassionate team that represents and supports the NHS Blood and Transplant Service
Providing an excellent customer experience is at the heart of everything we do
As part of the UKs leading Life and Pensions service provider, Diligenta offer a rewarding role supporting the varied customer needs of our client M&G plc, full training from day one, a competitive benefits package and an opportunity to reach your personal and career aspirations and study for financial services qualifications.
So you will not be surprised to know we also believe in providing an excellent employee experience is just as important too.