To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
My global pharmaceutical client, based in Buckinghamshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Details of the role are as below:
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment
The role
The Customer Service Advisor will be able to communicate at all levels and provide a first class service to our customers.
As a Customer Service Advisor, you'll be committed to delivering an outstanding level of service.
This role will include work on our Post Office Counters
Working pattern: Varied shifts including early mornings from 5.30am (store opening), afternoons, late evenings to 10.15pm (store closing) and weekends, to be discussed at interview.
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As Customer Service Coordinator, you will be responsible and accountable for the organisation of the SWC helpdesk at OCS, enabling the delivery of PPM, ad-hoc and specialist cleaning services in an efficient, professional and customer-focused manner by supporting the Regional Operations teams.
Specialist Window Cleaning (SWC), part of the OCS Group, are currently recruiting for a Helpdesk Administrator to join our passionate and driven team based in London.