We are seeking a dedicated Customer Service Associate to join our team.
Process customer orders with precision and ensure they are completed within the expected timeframe.
This role is pivotal in ensuring customer satisfaction by processing orders accurately and promptly, handling customer inquiries with care, and maintaining effective communication across departments.
I'm currently recruiting for a Customer Service role, to join a well-established client, on a 4-month temporary, full-time and hybrid basis, with an hourly rate of £12.
Ideally, you'll have previous experience in financial services/banking.
Responsibilities
Answering inbound calls and emails, providing a friendly and efficient service, in line with company guidelines and regulations.
You will be expected to deliver first class customer service at all times.
As an Customer Support Executive you will be responsible for dealing with client queries through various channels and administering their accounts.
Working as part of an energetic, professional and friendly team who predominantly provide dedicated support to Direct clients; online clients who do not receive on-going advice and are happy to make their own investment decisions.
We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Support Adminstration where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, taking ownership of customer relations.
Looking after the order process as part of a team.
This role will be dealing with the all-round customer relations.
Join our client's Home Assistance Team in the heart of vibrant Croydon with hybrid working options and take your customer service skills to the next level!
Are you ready to kick-start your career in a dynamic and supportive environment?