We are excited to work with a global business who need a hands-on training professional to look after their customer service and sales team.
Are you passionate about all things training?
Working from their busy office in Leicester you will act as an integral part of the business coordinating all the training needs within the sales and service team.
We are searching for a highly presentable and professional individual with exceptional customer service skills to join our client's business as a Customer Service Assistant, based in Bruntingthorpe.
Our client based in Lutterworth is currently recruiting for a Training Consultant to join the team on a full-time, permanent basis.
Occasionally, international travel will be required to deliver external training to clients, although this may be infrequent.
This role sits within the Product Management team but will work with, and across all departments to both gather product knowledge and deliver training.
They are now looking to add to their team in recruiting for a customer focussed Receptionist, ideally someone who understands terminology and the basics of car mechanics.
Company Overview: Our client is an established provider of automotive repair and maintenance services, and they are committed to quality, customer satisfaction, and excellence.
They have an excellent reputation within the area and a loyal client base.
Posted by Macildowie Recruitment and Retention • £28K/yr
General
The CSR is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate washroom hygiene solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
THE OPPORTUNITY
The (CSR) is primarily targeted with customer retention, nurture and growth in customer revenue and margin improvement within an assigned portfolio by managing the ongoing relationships and liaising between customers and cross-functional internal teams to ensure the timely and successful development and delivery of products that tailored to customer needs.
Macildowie are currently recruiting for Customer Service Representatives working for a growing business based in Ashby de la Zouch.