The role is key in providing exceptional customer service experience and improving customer satisfaction retention rates and increasing sales of qualifications, training, and memberships.
Reporting to the Contact Centre Team Lead, the Customer Support Advisor will be the first point of contact in all interactions with the customer and member base, including students, members, employers, and customers, ensuring a first class and personalised experience is delivered.
We are working with a growing and innovative Membership body in central London to find their newest Contact Centre team member.
Do you work in a customer service environment where you have to work shifts and weekend etc?
Are you looking to move away from that type of environment and work in a role that offers training, normal working hours and the opportunity to split you working week between the office and home in a hybrid working environmen?
Due to an increase in business activity, they are now looking to further expand their teams are seeking a number of trainee and experienced Client Service Associates/Customer Service Associates within their Surrey based offices.
We recruiting for a leading Financial Services organisation who are globally renowned for providing ongoing training, development and progressive career opportunities.
Offering great flexibility, after training, the roles will offer hybrid working, where you will be able to split you working time between the office and home.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
Who you will be working for
Our Client is a membership organisation located in the City.
With training and as one of their Customer Service Associates, you will become responsible for providing an efficient and effective administration and customer service to their existing customers regarding their Mortgage, Investment and/or Savings Accounts.
These are not your usual automated roles and will is a mix of varied administration and customer services, where you will be involved in:
Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development?
They are looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
Due to an increase in business activity, they are now looking to further expand their Customer Service teams and are seeking a number of trainee and experienced Associates within their Surrey based offices.
We are recruiting for a global investment management organisation who have introduced a highly attractive hybrid flexible working programme.
As a respected employer and organisation, they have also just been named by Glassdoor as one of the best places to work in 2023.
Due to an increase in business activity, they are now looking to further expand their teams and are seeking a number of trainee and experienced Client Service Associates/Customer Service Associates within their Surrey based offices.
After training, the roles offer an element of remote working where you working week/month will be split between working on the office and at home, if you wish.
We recruiting for a leading Investment Management organisation who are globally renowned for providing ongoing training, development and progressive career opportunities.