The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
Your work will help to promote Stormsaver and its product range to potential and existing clients, creating trust in our brand, strengthening relationships and kickstarting continued business growth.
Your responsibility is to uphold Stormsaver's reputation for quality and expertise by manufacturing the highest quality solutions possible.
General
Your activities are essential to ensure we maintain our reputation within our industries and keep water reuse and its benefits, in the forefront of the sustainability agenda and be crucial to our goal of water reuse becoming the "norm" in all buildings in the UK.
Are you OSCA Technology Ltd's next Customer Service Advisor
We need someone to join our highly skilled team in Nottingham, becoming the first point of contact for our valued customers and delivering exceptional service with efficiency and care.
General
37.5 hours per week, Monday - Friday
If you're eager to make an impact and thrive in a dynamic environment, apply now!
The Company: Due to new contract wins, a well-established Global Manufacturer with a proven high staff retention rate based in Mansfield, are actively recruiting for an experienced Service & Repair Technician to join their team on a permanent basis.
Shift: 07:45 - 16:15, Monday to Friday (40 hours weekly)
Benefits: Flexible start and finish times Guaranteed minimum 5 hours overtime per week brand new kitchen facilities free tea and coffee machines Christmas party Quarterly Free Food themed events Team Charity Events Free Parking Walking distance from Train station.
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
Are you looking for a customer service role but either lack experience or struggle to find a company where you will be valued, nurtured, and rewarded for your efforts?