Customer Support / Service Desk / Helpdesk Technician
Join our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service.
In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently.
Posted by Pertemps Northampton • £25K/yr to £26K/yr
General
Our client based in Northampton require a Service Technician to join their team to provide field based Planned Preventive Maintenance support of company products throughout the UK and Ireland.
Delivering consistently high quality and accurate service which is driven by an understanding of customers' needs and expectations.
Responsibilities
Attend customer sites as scheduled by the Customer Service Team Leader to meet the commitments of the Department.
Providing excellent after sales service and technical support on a vast range of products ensuring timely and accurate technical advice to customers via telephone, email or website enquires
My client are well recognised manufacturing business and are currently needing a
To join their team to help with continuous growth within the business offering excellent training and development opportunities.
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do?
If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.
You'll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients' outcomes.