Our systems provide solutions that allow our customers to source products, produce client quotations, orders, invoices alongside a full in-built accounting platform.
We are dedicated to providing innovative order management and website solutions that empower supplier and distributor businesses to streamline their operations and achieve greater efficiency.
We have regional sales and support locations across the South West.
Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.
About Flotek
Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses.
Posted by Pertemps Northampton • £25K/yr to £30K/yr
General
Our client based in Northampton require a Service Technician to join their team to provide field based Planned Preventive Maintenance support of company products throughout the UK and Ireland.
Delivering consistently high quality and accurate service which is driven by an understanding of customers' needs and expectations.
Responsibilities
Attend customer sites as scheduled by the Customer Service Team Leader to meet the commitments of the Department.
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Key Responsibilities
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
Posted by ASC Connections Ltd • £30K/yr to £35K/yr
A Service Technician is required for a hugely successful supplier of electronic equipment here in the UK.
With a full team of support from both office and the field, customer satisfaction is paramount.
Their machinery both recognized and highly regarded as the best in the industry, with showrooms as well as on site customer demonstrations and OEM level training.
We are collaborating with a valued client to recruit a Customer Service Advisor for their Jeopardy Management team.
You will play a crucial part in managing a contract between our client and a third-party company supplying smart meters across the UK.
Initially a temporary position, this role offers the potential for a long-term opportunity based on your performance and ability to meet the role's requirements.