As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.
We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis.
Responsibilities
Act as the first point of contact for clients, handling inquiries and requests with professionalism and empathy.
Service Care Solutions are looking for a Customer Support Officer to work within the Transport for Greater Manchester on a contract basis.
Effective use of a variety of contact channels in handling customer enquiries.
Job role/responsibilities
To be the first point of contact for all customer and stakeholder enquiries, ensuring an excellent customer service is provided during every customer contact.
With an exposure to internal and external stakeholders, you will be part of a talented, diverse team where your voice and ideas will be heard, and you can really make a difference.
Great for an individual who thrives within a fast paced, performance driven environment.
You'll have the scope to learn in an open and friendly atmosphere within a company that values employees, with a strong focus on continuous improvement and personal development.
Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization?
Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues.
Do you want to expand your IT career within a join an new and exciting company.
The role - To assist and support the Customer Care Manager and Head of Customer Care in providing a high quality service to our customers, safely, professionally and within agreed or reasonable timescales.
9 month fixed term contract
The company are a Five Star builder who have a requirement for a Customer Care Administrator to provide maternity cover over a 9 month period.