As a Customer Support Specialist, you will be a front-line support for our clients' customers.
Providing service and maintenance solutions through the processing of Guarantee schemes in addition to providing assistance on an ad-hoc basis to the Warranty Team in response to expected fluctuation of seasonal demands.
We have a fantastic opportunity to join a Customer Support Team, on a temporary basis for a period of 12 weeks initially.
As a Customer Service Agent, you will engage with customers over the telephone, addressing their questions, resolving any complaints and providing essential support or their account.
Our client is seeking an experienced Customer Service Advisor to temporarily join their team during the busy Christmas period.
This web-based role offers the opportunity to work in a fast-paced environment, providing exceptional service and support to customers of one of the UK's leading online retailers.
What you bring
Experience working in a Customer Service/Call Centre based role is essential.
We are investing in a multi-skilled team of Operational Support Executives and are on the lookout for professionals with operational travel experience and a passion for customer service.
Our Operations function is the engine room of our business.
Posted by Proactive Personnel Ltd • £25K/yr to £35K/yr
Proactive Personnel are currently recruiting for Customer Service Manager for one of our clients in Miles Platting
The Customer Service Manager will lead and manage the customer service function to ensure exceptional service is delivered to all customers.
This role will focus on setting clear service standards, responding to customer enquiries, overseeing daily operations, and implementing strategies to improve customer satisfaction, loyalty, and retention.