Our client is collaborating closely with an international airline to assist them with bookings and customer enquiries and are looking for enthusiastic and passionate customer service professionals to join their team.
As an Airline Customer Care Advisor, you will play a crucial role in booking and modifying flights for customers, managing baggage, processing claims, and addressing various inquiries.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
To investigate, resolve and respond to formal and information senior level MP/member enquiries and complaints, including from the Ombudsman, regarding the services delivered by Housing Options service within statutory and corporate deadlines and foster a positive relationship with members in relation to their casework.
Acting as a lead officer in liaising with clients and Council solicitors in reviews and when defending County Court Actions.
To provide an efficient and responsive casework review service, ensuring that all reviews and county court appeals are dealt with in accordance with legislation, Council policy, and statutory deadlines.