My client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team.
This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
You will assess each customer's circumstances on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customers agreement up to date as soon as possible.
My client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team.
This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
You will assess each customer's circumstances on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customers agreement up to date as soon as possible.
The Savings Customer Services team is responsible for all customer servicing, including account opening, payments in and out, statements and managing the maturity process.
Working within an innovative, progressive bank, the Savings Customer Services Specialist is responsible for supporting existing and prospective savers.
Savers will interact via a variety of channels which include online secure messages, telephone, email, post and webchat.
Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, between the hours of 8am and 8pm Monday to Friday, 10am-2pm Saturday (on a rota).
A fantastic opportunity for a Customer Service Advisor to join a progressive, innovative company with 25 years' industry leading experience.
Based within exceptional, modern offices, the Customer Service Advisor will be rewarded with 23 days' holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities.
We are delighted to working with our client based in Chester who are expanding their Savings team with a Customer Service Specialist.
Our client is a unique and growing business within the financial services sector, who pride themselves on being a customer-focussed business who champion the financial health of their specific industry.
WHAT'S YOU WILL WANT TO KNOW
Salary is in the region of £26,000 per annum with some flexibility DOE.