We are currently seeking a talented and motivated Senior Customer Service Representative to join our team and play a crucial role in maintaining our high standards of customer service.
About Us: We are a dynamic and growing company dedicated to delivering outstanding customer experiences.
We pride ourselves on our commitment to quality and customer satisfaction.
Posted by Savills Management Resources • £15K/yr to £100K/yr
General
The role to ensure the smooth and efficient operation of the Customer Services department providing excellent customer service, ensuring excellent standards of customer care at all times.
Purpose of the Role
Key Responsibilities
Ensure the overall effectiveness and efficiency of the Customer Services team and customer care provision.
Our client, a well-established provider in the Storage & Distribution industry, is seeking a Customer Service Operative to join their team in Droitwich.
They are a highly successful, well-established family owned business who are extremely proud of their history!
General
Contract Details: Temporary to Permanent Opportunity, Full-time (40 hours per week), Monday to Friday 07:45-16:45 (1-hour unpaid break each day)
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
General
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.