To provide industry leading service support to customers who contact via an increasingly diverse range of channels.
As well as transacting orders received for Bulk and Cylinder products in a timely manner, ensures that customer accounts are administered by providing seamless and value adding interactions through the effective utilisation of customer facing systems.
Our client's Customer Experience team are looking to recruit an engaging and proactive Customer Service Advisor to provide a primary point of contact for external customers via the phone and in written correspondence, directly resolving matters on first contact where appropriate.
We are working with an industry leading client on the lookout for a Customer Service Advisor to join their site in Coryton.
Working Schedule: Monday - Friday (Hybrid 2 x days in office
Connect Personnel are representing an outstanding organisation based in Benfleet who currently employ nearly 350 staff, and are delivering over 150 council services, both statutory and for the community's well-being and benefit.
They aim to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy.
Are you an experienced professional with a passion for driving operational excellence in the housing sector?
VNA Recruitment is seeking a talented Housing Business Support Manager to oversee key accountabilities and ensure the smooth running of the housing services.
Accountabilities
Manage capital works programs: Develop and implement capital works programs, oversee contract management, monitor budgets, and maintain accurate completion records.