In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
Duties
Dealing with a high volume of inbound and outbound calls.
This is an excellent opportunity for someone with fantastic customer service skills, who enjoys solving problems and excels at multitasking.
The business is committed to providing customers with the best experience possible and looking for candidates who share this genuine passion for customer service excellence.
You'll be working for a highly successful and profitable business, a market-leading brand which enjoys a reputation for quality and innovation!
The role holder will receive and resolve straightforward queries from employees/managers or schools/external customers, as referred by 1st Line; and assist the team to develop and maintain appropriate systems and processes.
To perform accurate and timely employee administration and transaction processes using systems (unit 4) where appropriate, to agreed standards and targets.
The role holder will create, maintain and process documentation, records and data to agreed procedures and standards.