The primary purpose of the role is to manage a team of between 10 - 15 telephony agents to deliver service excellence for both our client and its customers.
Primary Purpose of Role
Up to £32,000 plus uncapped commission and excellent benefit package
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.
My client is seeking a Customer Service Administrator to join their established team.
You will be responsible for providing exceptional customer service to over 250 regular customers - internal and external.
Work to key KPI's to ensure the highest levels of customer service are maintained and improved upon and ensure any issues that arise are resolved to an amicable conclusion ensuring customer services expectations are exceeded.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Starting Point Recruitment are currently recruiting for a Service Co-ordinator for our esteemed client in the fire and security industy!
Job Purpose
An opportunity has arisen for a proactive individual to join our fast-paced team to work in our Fire and Security Division.
The ideal candidate will have an excellent telephone manner, be enthusiastic, highly organised, confident, methodical, have a great attention to detail and be hard working.