The role of Customer Service Team Leader is a critical one, requiring the ability to inspire a team, resolve customer queries and complaints, and play an integral part in a highly regraded not-for-profit business in Walsall.
Our client is a not-for-profit business.
They employ hundreds of staff and service thousands of customers in the Walsall area.
My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.
We are recruiting some exciting customer service and administration opportunities to join a friendly and supportive team within a growing manufacturing company.
Main duties for each role:-
The roles offer excellent training and progression opportunities.
We have received an instruction from our Client a multi-franchised Dealer Group who are looking to recruit a successful and motivated Service Manager to work in one of their Dealership in the Dudley area.
Service Manager - Car Dealership - West Midlands - OTE £55K depending on experience
This is an important role and requires candidates who can manage both volume and the added demands of manufacturer operating standards.