The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This role offers hybrid working - hours are Monday to Friday plus bonus.
The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
Are you a motivational and proactive customer service Team Manager seeking an exciting new challenge?
CCP are proud to be supporting an amazing client with the appointment of a Contact Centre Team Manager to start ASAP.
Leading a team of up to 12 (office, hybrid or home based) Agents, you would be expected to work on a hybrid basis, working 1 or 2 days in their stunning office in Canary Wharf.
Fantastic Opportunity for a Customer Services Team Leader is available at a leading local financial Services Company
The Team Leader is responsible for assisting in managing a high level of administrative support services for the company's customers and field force, from initial contact through to the end of the contract terms.
The purposes of the Customer Service Manager is to build a strong relationship with customers and stakeholders, to drive a customer centric organisation harnessing Customer feedback, identifying opportunities and making changes for improvement.
General
You will lead the Customer Service and Administration team, to ensure delivery and service levels are of the highest standard.
The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
We have a fantastic opportunity for an experienced Customer Service Manager to join a Financial Services Company based in Bromley.
The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
We have a fantastic opportunity for an experienced Customer Service Manager to join a Financial Services Company based in Bromley.