The Customer Experience Manager will be responsible for managing the Customer Experience Team, a centralised team working across all departments, focusing on improving customer experience, identifying areas for change and ultimately reducing customer fail rates.
General
They have a brand new and pivotal opportunity for a Customer Experience Manager, joining their centralised leadership team.
Central Employment are working in partnership with a UK leading eCommerce web-print specialist based in the North East.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
Join us to make a difference and be part of our dedicated team.
In this role, you will be supporting clients throughout the process from initial customer onboarding to certification.
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
You will be able to consistently follow procedures to ensure that each stage of the client's interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.