Our major financial services client is seeking a Customer Service Team Manager to lead a team of customer service officers and deliver an exceptional customer experience across multiple contact channels.
The ideal candidate will be an experienced leader with a passion for driving customer service excellence, supporting team development, and ensuring operational efficiency.
Job Purpose
To manage a team of customer service agents, ensuring best-in-class service, timely resolution of customer queries, and continuous process improvement, while meeting KPIs and maintaining compliance with regulatory standards.
Posted by Mulberry Recruitment • £33K/yr to £36K/yr
The role of the Team Manager is to manage and support a Client Services Team in providing exceptional servicing to a portfolio of clients.
My client who are based in Winnersh are seeking a Customer Service Manager to join their fast growing team.
The Team Manager will be the first point of contact for the team and will be expected to have the skills and knowledge to understand and resolve any issues that should arise
Posted by Proactive Personnel Ltd • £25K/yr to £35K/yr
Proactive Personnel are currently recruiting for Customer Service Manager for one of our clients in Miles Platting
The Customer Service Manager will lead and manage the customer service function to ensure exceptional service is delivered to all customers.
This role will focus on setting clear service standards, responding to customer enquiries, overseeing daily operations, and implementing strategies to improve customer satisfaction, loyalty, and retention.
Posted by Mulberry Recruitment • £33K/yr to £36K/yr
The role of the Team Manager is to manage and support a Client Services Team in providing exceptional servicing to a portfolio of clients.
The Team Manager will be the first point of contact for the team and will be expected to have the skills and knowledge to understand and resolve any issues that should arise
My client who are based in Winnersh are seeking a Customer Service Team Leader to join their fast growing team.
Posted by Page Personnel Secretarial & Business Support • £35K/yr to £37K/yr
This role seeks a motivated Customer Service Manager, passionate about leading a team with a background knowledge of the fast-paced manufacturing industry.
A exciting opportunity has opened for a Customer Service Manager within a reputable manufacturer based in Liverpool.
Managing a team of 5, the ideal candidate will need to have strong communication and leadership skills.