We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager.
As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials.
Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team.
Claims Customer Support Handler: We are looking for Claims Customer Support Handlers to join our Third-Party Assist team in Eastleigh on a full time or part time, permanent basis.
Due to expansion of our Third Party Assist Department we are growing our Team into Eastleigh for our induction group starting on Monday 8th July!
You will be required to work shifts including 1 in 3 Saturdays.
Become a customer experience expert and brand ambassador, providing the highest standard of customer service.
General
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.