Posted by ROSE & YOUNG RECRUITMENT LTD • £85K/yr to £105K/yr
Hybrid based role - 3 x days in the office at Coventry, 2 x days working remotely
A Leadership role focussed on designing and developing a programme of strategic initiatives to deliver transformational short- and long-term business improvement aligned to the company strategy.
Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.
Posted by Hays Specialist Recruitment Limited • £28K/yr
You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties.
Your new role
The hours for the position are 07:00 to 15:45 or 08:15 to 17:00.
My client is a leading name in the market, specialising in reliable "last mile" delivery of essential replacement parts to the global field service industry.
In today's digital landscape, companies must prioritise outstanding service delivery to meet increasing customer expectations.
They offer comprehensive supply chain solutions used by numerous large businesses across the UK and internationally.