Our major financial services client is seeking a Customer Service Team Manager to lead a team of customer service officers and deliver an exceptional customer experience across multiple contact channels.
The ideal candidate will be an experienced leader with a passion for driving customer service excellence, supporting team development, and ensuring operational efficiency.
Job Purpose
To manage a team of customer service agents, ensuring best-in-class service, timely resolution of customer queries, and continuous process improvement, while meeting KPIs and maintaining compliance with regulatory standards.
Posted by Inc Recruitment Direct • £18K/yr to £25K/yr
Put your sales and customer service skills to good use!
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.
Posted by Kerry Collins Recruitment Ltd • £28K/yr to £31K/yr
The company are now looking for a Customer Experience Team Leader to join their team based in Smethwick.
Kerry Collins Recruitment have a fantastic opportunity available for someone who has knowledge of Exports and previous team leadership experience within a manufacturing environment.
The customer has been established over 100 years, with offices across the UK and further afield too.