To lead and oversee an operational team of customer advisers, ensuring they deliver a high level of customer experience while promoting a positive working culture and championing new ways of working.
General
AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Team Leader in the Walsall area.
Are you an experienced Customer Service Manager looking for a new and exciting opportunity ?
If so Pertemps are supporting our successful client based near Sutton Coldfield who are looking for a dynamic Customer Service Manager on a full-time permanent basis.
Please note this is an office-based role (No hybrid).
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
Leading and managing a team of Real-Time Analysts to ensure agreed service levels are met.
General
We're looking for an experienced Resource Planner with a proven track record of leading a team.
You will help us ensure that we have the right resources in place to deliver world-class customer service by effectively planning and forecasting our workforce to meet customer demands, while optimising service delivery.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
Due to continued growth, they have a brand-new role for an experienced People Manager to lead a team of Relationship Support Officers
The team will be delivering a highly skilled service to the Relationship Management customer base within their assigned portfolios, working for minimum 2, maximum 3 Relationship Managers depending on portfolio size.
Our client is a fully independent & well capitalized Challenger bank who offer an alternative ethos centred around positive social impact lending.
Our client is seeking a highly motivated and experienced Customer Service Advisor to join their team.
The successful candidate will be working for an employer who is committed to providing excellent customer service and support to their clients.
This is a fantastic opportunity for someone who is looking to take the next step in their career and join a company that values their employees and invests in their development.