The role will be accountable for the leadership of the Customer Support function with a focus on the planning and implementation of a strategy to enhance and build on existing services; and team development.
To support this and future expansion they now seek an experienced Head of Customer Support.
Our client is an established SaaS business, the market leader in its sector, with exciting growth plans.
In this role, you will work closely with our valued clients to understand their challenges and use our existing solutions to enhance their customer and user experiences.