Posted by Get Staffed Online Recruitment Limited • £20K/yr to £22K/yr
If you love working with a team, providing great experience to customers and like to help people get the best and latest tech, then this may be the opportunity for you.
They achieve this through their dedicated contact centre teams and currently have some exciting opportunities for the right people to join them.
Our client likes to connect customers with things they love, through a seamless personal experience.
Posted by Simon Lincoln Recruitment Solutions • £27K/yr to £30K/yr
Responsibilities
You will provide administrative support to the onsite team, to resolve communication issues, manage resident complaints and contribute to a strong, customer focussed onsite team.
Purpose of the role
You will act as the key point of contact for residents and contractors, working to support the onsite team with engagement activities and drive the improvements needed at various touch points between the onsite team and their residents.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
You'll work alongside our operational teams to identify any customers that require extra help as we go about our works and put plans in place to ensure any potential disruption is minimised.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?